LetsVelo and our suppliers strictly follow the cancellation policy whitout exceptions.
Annulation of our three- day tours, private and customized :
More than 20 days before, 100% refund of the reservation.
Between 20 and 10 days before, 50% refund of the reservation.
Less than 10 days before, no refund.
Annulation of our 1-day itineraries and bicycle rental:
More than 10 days before, 100% refund of the reservation.
Between 10 and 5 days before, 50% refund of the reservation.
Less than 5 days before, no refund.
In all cases, you may waive the refund and use 100% of the reservation in any other products or service ( always subject to its availability).
Letsvelo will not be responsible, in case of cancellation, for any other personal expenses, such as airline tickets.
Once the itinerary is started, no refunds will be made, including those products or services that are not used.
For any question please contact us by phone: +34 607 97 76 72 or firstname.lastname@example.org